Introduction
BI WORLDWIDE ("BIW") complies with the U.S.-Swiss Safe Harbor Framework, and the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information or data obtained from individuals of Switzerland and the European Union. BIW has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view BIW's certification, please visit Safe Harbor Website.
BIW controls this site and treats the privacy of individuals registering on this site with the utmost importance. This online privacy policy ("Privacy Policy") discloses the current privacy practices employed by this site. This Privacy Policy addresses how BIW uses and protects the information that BIW collects directly from you, receives from your employer or the company sponsoring this website and the underlying program ("BIW Customer") as part of the services provided by BIW. This Privacy Policy does not apply to the practices of companies and their employees with whom this site is not affiliated by ownership or control.
BI Worldwide India (“BIW”), collect, process and use information of our users (hereinafter addressed as “you”, “your”, “yourself”). We are the operator of the portal that provides you the opportunity to redeem your rewards and a provider of a range of services thereto. We provide a platform where we may list offers for local services, goods and travel which are made available by us or other vendors (collectively: “Vendors”). This Privacy Policy applies to information that we collect through our portal, electronic communications or services (collectively, the “Portal”).
We will routinely update this Privacy Policy to improve our practices and to reflect new or different privacy practices, such as when we add new services, functionality or features to the Portal. You can determine when this version of the Privacy Policy was adopted by referring to the “Effective Date” above.
By visiting this Portal you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Portal.
By mere use of the Portal, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use and Terms and Conditions.
Purpose Of Data Collection
Individuals may be requested to provide Personally Identifiable Information ("PII") and/or Sensitive Personal Information ("SPI") during the use of this site to enable BIW to fulfill the requirements of the services provided by BIW ("Underlying Program"). "PII" refers to information that is (a) about, or pertains to a specific individual; (b) can be linked to that individual; and (c) is captured in any form. Examples of PII include, but are not limited to, name, home address, email, etc. "SPI" refers to personal information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership, social security number or other government issued ID, credit card number, or information that concerns an individual's health. " PII" and "SPI" is collectively referred to as "Information".
PII collected from individuals is used to create and administer individual accounts, including for purposes of account verification if an individual loses or forgets their password. PII may also be used to contact an individual via e-mail or print communications regarding special promotional offers, or may be used to contact an individual regarding any issues that may arise during the operation of this site or the underlying program.
PII may be used for purposes of delivery of awards to individuals. If this site includes the ability to redeem points for, or receive merchandise or travel awards, the individual will, as appropriate, receive communications with information about the transaction (such as order or shipment confirmation) or special promotions. An individual's phone number may be required in the event that an individual needs to be contacted if there is a problem with an order.
When an individual logs onto the internet, the individual will be assigned an IP (Internet Protocol) address by an ISP (Internet Service Provider). Web sites can determine the IP address an individual is using when accessing the site. The IP address may be used to help diagnose problems with this site, or for security purposes.
Sensitive Personal Data and Information (SPDI)
Pursuant to the Information Technology Act, 2000, we are required to give a disclosure of the SPDI collected by us and how do we use it. We may collect and retain the following information from and about you if you interact with us through the Portal:
- your email address and Portal password;
- your phone numbers;
- your location, portal browsing patterns (e.g., through cookies) and order history;
- other information you actively submit to us or we can determine about you based on your interactions with our Portal and services.
We get access to such information when you:
- your email address and Portal password;
- register, subscribe, authorize the transfer of, or create an account with us;
- open or respond to emails;
- provide information to enroll or participate in programs provided on behalf of, or together with other vendors, merchants, co-marketers, distributors, resellers and other business partners, with your consent or as necessary to provide services you have requested;
- order products or services on or through the Portal;
- post comments to the Portal.
Activity Tracking
The site may track and analyze non-identifying, aggregate, usage and quantifiable statistical information from visitors through the site and Google Analytics (" Statistical Information ") in order to constantly improve the quality of service and site performance. Statistical Information gathered includes items such as: the activity of your browser when you are viewing the site, the site path of your visit, and the time of day you visit the site. Statistical Information may be connected to other data this site has about the end user. Statistical Information is not PII or SPI; only general information regarding activity within the site. BIW reserves the right to share Statistical Information with BIW Customers. This site ignores web browser "do not track" signals. This site does not pass along PII to third parties as part of any tracking technologies developed by BIW.
BIW uses Google Analytics tracking technologies or activities arising out of them in conjunction with this site.
See Google Analytics for more information about Google Analytics
To opt-out of Google Analytics for the web, visit the Google Analytics opt-out page at Google Analytics Opt Out and install the add-on for your browser. For more details on installing and uninstalling the add-on, please see the relevant help resources for your specific browser.
Demographic and other individual profile information beyond that gathered during enrollment may also be requested via optional surveys or other site promotions or gathered from analysis of aggregate data or information from the site. This information may be used to deliver relevant, targeted offers to individuals and is not required to use this site.
Use and Transfer to Third Parties Of Personal Information
PII and SPI will not be sold or provided to any third parties except as provided in this Privacy Policy, requested by you, or as may be required by law. You have the right to "opt out" if you do not want your PII transferred to third parties as necessary to operate the Underlying Program, but your experience and/or participation in the Underlying Program may thereafter be limited. BIW will not transfer SPI to third parties unless you first receive an express "opt in" choice.
The use by, and disclosure to third parties of PII and/or SPI in conjunction with the operation and management of this site or Underlying Program is restricted to necessary functions of this site and for the performance of the Underlying Program by BIW for BIW Customer , and is limited to the least amount of Information necessary for that third party to perform its function. Examples: An individual's name and address may need to be shared with a third party shipping company, or a credit card number may be required by a payment processing company. Information will not be disclosed to a third party unless the third party subscribes to the Safe Harbor Privacy Principles, or BIW has entered into a written agreement with such third party requiring the third party to provide at least the same level of privacy protection as required by the relevant principles.
Use of Information
We process personal data for the following purposes:
- Operate, maintain and improve the Portal;
- Answer your questions and respond to your requests;
- Send you reminders, technical notices, updates, security alerts, support and administrative messages, service bulletins, marketing messages, and requested information, including on behalf of business partners;
- Administer rewards, surveys, contests, or other promotional activities or events;
- Manage our everyday business needs, such as administration of the Portal, analytics, fraud prevention, and enforcement of our corporate reporting obligations and Terms of Use or to comply with the law;
- Comply with our legal obligations, resolve disputes, and enforce our agreements;
- Allows you to sign up for special offers from merchants and other business partners through the Portal; and to
- Enhance other information we have about you to help us better understand you, determine your interests and provide you with more relevant and compelling services.
Disclosure of Information
We are not in the business of selling or renting personal data. We will not share your personal data, except in the following manner:
- With the Vendors, so they can serve or deliver to you;
- As necessary to perform contractual obligations towards you with business partners to the extent you have redeemed a BIW voucher or points, goods or services offered by a business partner or participated in an offer, rewards, contest or other activity or program sponsored or offered through us or the vendor on behalf of a business partner;
- In case of a merger, acquisition or reorganization with a redemption of our company or all or substantially all of our assets;
- to comply with legal orders and government requests, or as needed to support auditing, compliance;
- to combat fraud or criminal activity, and to protect our rights or those of our affiliates, business partners and users, or as part of legal proceedings affecting BIW;